HP Storage. Works 1/8 G2 Tape Autoloader. This document contains information about various troubleshooting procedures for the HP Storage. Your business might need to restore an ASUS laptop to its factory settings for a variety of reasons. Formatting the hard drive and reinstalling the operating system. Oddly enough, I’ve been asked by many people recently how they can restore their computers to “factory settings”. Depending on how you look at it and version of. Hard Reset Linksys E1200 Wireless N-Router to Restore Factory Default Settings. Resetting the router erases all of your settings, so you must restore the. This document contains information about various troubleshooting procedures for the HP StorageWorks 1/8 G2 Tape Autoloader. Asus Computer Restore: **Important: DO NOT delete the RECOVERY partition on your computer! The Recovery partition is created at the factory and cannot be restored if. After restoring your Zebra thermal printer to factory settings, you can calibrate the device by powering off the unit, waiting two seconds, powering the unit on. Works 1/8 G2 Tape Autoloader. CAUTION: Shipping Lock: The shipping lock must be removed for the robotics to work properly. The device displays a robot move error if the shipping lock is not removed. NOTE: For an online troubleshooting tool, go to. MSLG3. Tstree. . The problems and solutions in the troubleshooting tree is updated more frequently than this manual. Problems encountered during installation are usually caused by improper SCSI bus configuration, application software configuration errors, or an incorrectly configured operating system. If the application software does not communicate with the device after installation, check the following: SCSI ID: The device is pre- configured to SCSI ID 4. Depending on other devices attached to the same SCSI bus and their SCSI IDs, the SCSI ID will need to be changed before using the device. Review the manuals for the other devices on the SCSI bus or the operating system to determine which SCSI IDs are currently in use. Change the SCSI ID with the Operator control panel (OCP) or Remote management interface (RMI). HP 630, HP 631, HP 635, and HP 636 Notebook PC Maintenance and Service Guide. Multiple LUN support: The device uses two Logical Unit Numbers (LUNs) to control the tape drive (LUN 0) and robotic (LUN 1). The device requires an HBA with multiple LUN support and multiple LUN support must be enabled on the host computer. When multiple LUN support is not enabled, the host computer can see the tape drive, but not the Tape Autoloader. NOTE: Most RAID or array controllers do not provide multiple LUN support. SCSI Cabling: Verify that all SCSI cables are securely connected on both ends. Check the length and integrity of the SCSI cabling. Check the SCSI connector for bent pins. The length of the internal SCSI cabling inside the device is 2 feet (6. This length must be included in any calculations of cable length. For LVD SCSI, the maximum length for a single device on the SCSI bus is 8. For Ultra 3. 20 or multiple devices on a bus, the maximum combined internal/external length is 4. If there is a combination of LVD and SE devices on the bus, the maximum cable length reverts to the SE specification, which for Ultra devices is 1. Termination: If one of the ports on the device is not connected to another SCSI device, the port must be terminated. Only the devices physically located at the beginning and end of the SCSI bus should be terminated. Refer to the manuals supplied with the other devices on the SCSI bus for information on enabling or disabling termination on those devices. To terminate the second SCSI port on the device, locate the terminator in the accessories package and press it firmly into either of the two SCSI connectors on the back panel. Secure the terminator by tightening the finger- screws until snug. The supplied terminator is “dual mode” and works on both Low- Voltage Differential (LVD) and Single Ended (SE) SCSI buses. Check all SCSI and power connections and confirm that the unit is attached to a valid SCSI SE or LVDS bus. Compatibility: Ensure that the device is compatible with the SCSI host adapter and backup application being planned to use. For a list of compatible SCSI host bus adapters and application software, check with the SCSI host adapter manufacturer, backup application vendor, or the HP support website at. NOTE: The host bus adapter should be SCSI- 3 LVDS. A single- ended SCSI host bus adapter severely degrades performance. Also, if any SE devices are on the same SCSI bus, all of the devices on the bus slow down to SE speed, which severely degrades performance. SCSI Host Adapter Installation: Verify that the SCSI host adapter is installed correctly. Refer to the manual that came with the SCSI host adapter for installation and troubleshooting instructions. Pay particular attention to any steps describing configuration settings. Make sure that the host adapter is properly seated in the motherboard slot and the operating system correctly detects the host adapter. Make sure that the proper device driver is installed for the SCSI host adapter. Backup Application Installation: Refer to the documentation included with the backup application for instructions on how to verify proper installation. Some backup software packages require an additional module to communicate with the robotics. Device Driver Installation: Make sure that the proper device driver, if applicable, is installed for the device. Check the software provider’s website for the latest drivers and patches. NOTE: Many backup applications use their own drivers. Before installing a driver, make sure it is not in conflict with the application software. Problems encountered after installation are often caused by improper SAS cable connections, application software configuration errors, or an incorrectly configured operating system. If the application software or operating system does not communicate with the device after installation, determine the extent of the detection problem. Based on the extent of the detection problem, check the following: If neither the application software nor operating system detects the tape drive, or they do not detect both the tape drive and the Autoloader: Verify that all SAS cables are securely connected on both ends. If the mini- SAS connectors that connect to the tape drive and some HBAs will not plug in, check the key. The mini- SAS connector on the tape drive is keyed at location four, which is the standard location for end devices. If the connector on the cable is keyed in a different location, not only will the connector not plug in, but the cable probably will not work. Check the length and integrity of your SAS cabling. For reliable operation, do not use a SAS cable longer than six meters. Do not use a cable adapter or converters between the HBA and the Autoloader. Check the SAS connectors for bent pins or debris. If the application software or operating system detects the tape drive, but not the Autoloader: Verify that multiple LUN support is enabled on the HBA. The device uses two Logical Unit Numbers (LUNs) to control the tape drive (LUN 0) and robotic (LUN 1). The device requires an HBA with multiple LUN support and multiple LUN support must be enabled on the host computer. When multiple LUN support is not enabled, the host computer can see the tape drive, but not the Autoloader. NOTE: Many RAID or array controllers do not provide multiple LUN support. If the application software or operating system does not detect any devices on the HBA: Verify that the SAS host adapter is installed correctly. Refer to the manual that came with your host adapter for installation and troubleshooting instructions. Pay particular attention to any steps describing configuration settings. Make sure that the host adapter is properly seated in the motherboard slot and the operating system correctly detects the host adapter. Verify that the proper device driver is installed for the SAS host adapter. If the Autoloader is detected by the operating system, but not by the application software: Refer to the documentation included with your backup application for instructions on how to verify proper installation. Some backup software packages require an additional module to communicate with the robotics. If the Autoloader is detected by the operating system, but is listed as an unknown or generic device: Make sure that the proper device driver, if applicable, is installed for the device. Check your software provider's website for the latest drivers and patches. NOTE: Many backup applications use their own drivers. Before installing a driver, make sure it is not in conflict with the application software. If you continue to have problems with a SAS Autoloader, check the following: Ensure that the device is compatible with the SAS host adapter and backup application you plan to use. Verify that your HBA is supported by the host computer and qualified with the Autoloader. Try another working outlet. Replace the power cord. No display messages appear. Make sure the power cord is connected. Make sure the power button on the front panel has been pressed, and the green READY LED is lit. Power cycle the device. Errors displayed on the front panel. Problem. Solution“!” in operator panel inventory display. Export the data cartridge. The LCD displays an error code. Look up the error code, try to resolve the failure, and power cycle the device. Tape movement problems. Problem. Solution. Tape stuck in drive. Try the following steps, in this order, to remove the stuck tape. NOTE: The tape drive must rewind the tape before ejecting it. This can take as long as five minutes, depending on how much tape must be rewound. Once the tape is rewound, the eject cycle will take fewer than 1. The READY light flashes while the tape rewinds. Wait for the tape to finish rewinding before attempting another operation. Attempt to unload the tape from the backup software. Shut down the back up software and stop the operating system’s removable storage services. From the OCP, attempt to unload or move the tape to a slot. Power down the unit, disconnect the SCSI cable, power up the unit, and wait until the tape drive is idle or ready. From the OCP, attempt to unload or move the tape to a slot. From the OCP, attempt a force eject or emergency unload operation. NOTE: Inspect the tape cartridge that was stuck. Damage or misplaced labels on the cartridge could have caused the load/unload failure. Discard any tape cartridge found to have issues. Tape stuck in storage slot. To remove a stuck tape from a storage slot: If the operator control panel or the remote management interface is still operational: Move the tapes from the drives to the magazines using the Move Tape command. Use the magazine removal process to release the magazine and remove it from the device. Manually remove the cartridge from the magazine by inserting a finger in the hole at the back of the magazine. Sony vaio laptop Restore factory settings .
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